Refund And Returns Policy
At Aura Decor, we strive to provide our customers with the highest quality home furnishing products and exceptional service. If you are not entirely satisfied with your purchase, we’re here to help. Please review our Refund and Return Policy carefully before making a purchase.
India Jurisdiction:
1. Returns
You have five days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
3. Exchanges
If you need to exchange an item for a different one, please contact us. You will be responsible for any price difference and shipping costs associated with the exchange.
Overseas Jurisdiction:
1. Returns
For customers outside India, you have seven days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your payment method’s processing time.
3. Exchanges
If you need to exchange an item for a different one, please contact us. You will be responsible for any price difference and shipping costs associated with the exchange.
Contact Us
If you have any questions about our Refund and Return Policy, please contact us at [email protected] .
Thank you for shopping at Aura Decor!